Smashly Community Forums » PhotoSmash Help » Ratings not showing

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  • Posted by ajmartin 1 year ago. There are 26 posts. The latest reply is from byron.
  • This topic is not resolved

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  1. ajmartin
    Member
    Posted 1 year ago #

    any hints - everything works ok except can't seem to get the overlay of the ratings to work.

  2. byron
    Key Master
    Posted 1 year ago #

    Hi Aj,

    Can we take a look at the page? Assuming you've got them turned on for your gallery (Gallery Settings page, setting at bottom of first tab), my guess is that there is a Javascript error on your page. That seems to be a frequent issue.

    If you use FireFox, you can use the Firebug plugin to see if there are javascript errors.

    Cheers,
    Byron

  3. khull808
    Member
    Posted 1 year ago #

    Hi Byron,

    I just installed your awesome plugin and managed to do some changes to the look. But one thing I can't get is the ratings to show up. I set the 5 star ratings to show in the gallery settings, but when I put my mouse over where it should be, the stars are not there. The mouse over does read 4/5 stars, etc. though.

    How do I fix it to show the images of stars?

    Thank you!
    Kristen

  4. khull808
    Member
    Posted 1 year ago #

    Hmm...Hi again Byron,

    I tried loading my website using Firefox, and I can see the ratings. It's just in Safari that I can't.

    Do you know how that could be fixed for users who use Safari?

    Thank you!
    Kristen

  5. byron
    Key Master
    Posted 1 year ago #

    Hey Kristen,

    Glad you like it!

    Can you provide a link that shows what's going on? I'll take a look.

    Cheers,
    Byron

  6. edholden33
    Member
    Posted 1 year ago #

    I have the settings on the Gallery Set and have it ticked so Anonymous people can rate, but I get nothing on the page for ratings.

    Site is: http://www.skewerzhalloween.com/

  7. byron
    Key Master
    Posted 1 year ago #

    Hi Ed,

    Looks like your theme might be missing wp_footer(); in your theme's footer.php file.

    See Problem #2 on this post: http://smashly.net/community/topic/cant-upload-images-add-photo-link-doesnt-work

    Cheers,
    Byron

  8. edholden33
    Member
    Posted 1 year ago #

    Worked like a charm.

    Thank you!

    Your plugin is pretty awesome btw. Appreciate the work and the support.

  9. byron
    Key Master
    Posted 1 year ago #

    Very welcome! Glad you like PS ;-)

    BB

  10. makemealive
    Member
    Posted 1 year ago #

    Just installed the plugin and love the cms! Great Job. I'm having an issue with the voting system. Please click on an image to vote and let me know your thoughts.
    ''

  11. makemealive
    Member
    Posted 1 year ago #

    sorry here is a link http://www.theminiprinter.com/ideas/tee-contest/

  12. nigel
    Member
    Posted 1 year ago #

    Hi my install was working fine but agter installing another plugin my vote text has dissapeared, any ideas?

    http://www.rasspl.com/?page_id=210

  13. byron
    Key Master
    Posted 1 year ago #

    Hi MMA,

    Glad you like PhotoSmash!
    Try turning off WP E-Commerce (if you have that running). It looks like some other plugin is co-opting the Ajax call and having its way with it.

    Cheers,
    Byron

  14. nigel
    Member
    Posted 1 year ago #

    Hi Byron

    I think it is a java script error maybe?

  15. byron
    Key Master
    Posted 1 year ago #

    Hi Nigel,

    Yes, it appears your theme is loading jQuery improperly...a fairly common issue. It's problem #1 on this post (which gives some details on how to correct):

    http://smashly.net/community/topic/cant-upload-images-add-photo-link-doesnt-work

    If you view source on your page, it's this line that's causing problems:

    <!-- jQuery - the core -->
	<script src="http://www.rasspl.com/wp-content/themes/Zenko Magazine v1.2/js/jquery-1.3.2.min.js" type="text/javascript"></script>

    Cheers,
    Byron

  16. nigel
    Member
    Posted 1 year ago #

    Do I need to remove that from my theme files? Sorry but have not worked with scripts before. I am an intermediate wordpress user.

    Not sure what all those script codes mean.

  17. makemealive
    Member
    Posted 1 year ago #

    Any way to modify it to work using the same wordpress application?

  18. nigel
    Member
    Posted 1 year ago #

    Hi

    I installed the wordpress plugin version and that is working great, no conflict between the plugins.

  19. byron
    Key Master
    Posted 1 year ago #

    Hi MMA,

    Sorry, but I haven't tried to tackle that one (if indeed it is WP E-com that is wreaking havoc). It would seem to be a fairly major effort on either plugins part to play nice. I'm not even sure if I could fix it on the PhotoSmash end because it seems like WP Ecom is changing the ajax behavior sort of willy nilly.

    BB

  20. byron
    Key Master
    Posted 1 year ago #

    Hi Nigel,

    It seemed to be theme related from what I saw...are you in good shape at this point?

    Cheers,
    Byron

  21. dpkonofa
    Member
    Posted 1 year ago #

    Hey byron: I'm having the same issues. Ratings are not showing up at all. I get a greyish, semi-transparent box in the corner of each image (with overlays) or no text below the images (if I choose overlays). Any ideas what could be going on with this? Also, how can I set the link for each image to go to an actual post page? I'm sorry if these are out of the scope of this, I just haven't had much time to play with PhotoSmash and want to make sure that it can do what I need it to do. Thanks!

  22. byron
    Key Master
    Posted 1 year ago #

    Hi DP,

    It could be a Javascript issue. Ratings rely pretty heavily on JS. Can you post a link?

    Thanks,
    BB

  23. dpkonofa
    Member
    Posted 1 year ago #

    Can I send you a link via email? It's for a client of mine and I'd rather not post the URL publicly until we're completed...

  24. byron
    Key Master
    Posted 1 year ago #

    Sure, you can send through the Contact page (now using the Gravity Forms for that ;-) )

    BB

  25. dpkonofa
    Member
    Posted 1 year ago #

    Sent. Let me know if you need more info. I appreciate the help.

  26. byron
    Key Master
    Posted 1 year ago #

    Welcome.

    BB

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